Conner did a wonderful job helping me find my first vehicle

Oil change was done in a timely manner and the service advisor called to let me know when it was ready

Bo made sure to check in on how the car was working out several times and made sure the mechanics had been thorough

Everything was great! A+

Highly recommend Butte Auto. Friendly staff and amazing customer service! Always go above and beyond to please their customers!

I am from the east coast and working in Montana. I was anxious about finding a reputable place to service my Promaster (which is my traveling home). Finding Butte Auto has been a Godsend!. Easy to make an appointment, fair pricing, great service department and reliable work. I’ve used them twice already and will continue as long as I am in the area.

All service done in a timely manner. Service associates very friendly.

Great service, Jennifer is always great and the detailer did an amazing job.

Efficient and friendly staff. Will keep using them. Appointment for oil change was at 8 didn’t finish until 10. Usually doesn’t take this long.

Great customer service

Jennifer is very helpful and informative.

The guys and gals over at Dodge are always so helpful.

The folks at Butte Auto Chrysler/Dodge/Jeep/Ram are awesome! I drive from Bozeman because I appreciate the services and friendly folks to work with. They are patient and honest and will work hard to get things covered with any warranties you may have. Their prices are fair and the quality of work is great. I've had everything done from oil changes to new struts put in and been happy with all of it. I often sit in and wait during repairs of which the folks in the building are friendly. Whether I'm on my computer prepping as a teacher or there with my newborn in a stroller, it always been a comfortable and nice environment. Be patient and respectful as they are busy and definitely think about bringing your vehicle into them next time you need!

Awesome team..

Unkind service when we were really in need of emergency help, the service department was too busy or bothered by us to even give us the time of day. Don’t go here.

Excellent service appointment. Work done for the quoted price with a reasonable labor charge. Work completed in a timely manner. Friendly staff.

Butte auto has done a fantastic job for me. They are quick, And very thorough. The girls in the service department or are so friendly and very helpful..

Always great service!

Quick service

I went in to buy a 2018 Chevy Malibu with 38,000 miles. They had it listed for $18,000. The instant I went in to buy it, I got stuck with Spencer, who spent almost 5 hours total "talking to his manager" and "trying to get the price of the car down." He was super friendly in the beginning, that is, until we pointed out that several 2020-2023 Malibus around the state with similar or less miles were listed for the same price or less. Keep in mind, these cars were all "Almost New" with very little (if any) body damage. When I went to test drive the Malibu at Butte Auto, I instantly noticed several large dings all over the vehicle, and a cracked tail light, along with a golf-ball sized dent near the cracked tail light and several scratch marks. I was a new buyer, and unfortunately let Spencer know this, which he fully exploited. I was able to negotiate the price of the car down during the initial negotiation to $16,500, under one teeny tiny stipulation. I had to purchase their $1000 dollar windshield protection plan, $5000 warranty, and pay over $400 in fees, bringing the total to near $23,000, which he then tried to finance over a 72-month period (I later was able to negotiate the warranty down to $3,500). I tried to say I didn't want the plans, to which Spencer replied, "I can't lower the price of the car if you get rid of them. We need to make a profit somehow." His big selling point was that Butte Auto "owned" this previously fleet-owned, banged up car for $17,000. I talked to him several times, switching my payment method to a cashier's check without any of the additional plans or warranties. Even after pointing out that this was not an $18,000 car, and definitely not even $17,000 car due to the lack of VIN history and abundant scrapes, dings, and cracks, Spencer stood strong. I tried to get him to budge even a little bit and meet me at $17,000 plus fees. The outcome was straight out of the salesperson handbook. He took over an hour and a half to "consult his manager" after I made my final offer of $17,000, and finally made it clear that he wouldn't negotiate past $17,500 plus fees. Honestly, the part I'm most confused about is why he wouldn't negotiate $500 less for a car that I wouldn't buy for a penny over $15,000. I started this with the mindset that I wasn't going to go on here and write a bad review just to trash on Butte Auto, and instead present future buyers with the facts. I understand the language I use in here is loaded with my irritation at having 6 hours of my busy schedule wasted like this, but the facts are accurate. Read this post, decide for yourself what you think of Butte Auto, but I know I will never buy from here.

Very pleased! Took in my Jeep because the engine light. I bought it used( elsewhere) about 8 months ago, And it had 2 recalls they fixed them and the other issues in a very timely manner. The ladies in the service department were such a pleasure to deal with, thank you!

I have an old jeep grand Wagoneer, and the folks in the service department. Do a great job of helping me maintain her.

I got a lemon from butte auto in November of last year it was a used car unknown to me it had a bad transmission when I called to ask about it I was referred to a tire repair shop after spending hundreds of dollars to try and fix the problem I took it in to the dealership they told me I need a new transmission but my warranty expired a little over a thousand miles and now I’m paying for a car that doesn’t work I was sold a lemon and they don’t want to help fix it they referred me to another dealership instead of trying to fix my car they are horrible people and they have no problem selling a single mom a lemon screwing her over when life is already hard enough.

Great service

Always super helpful and easy to work with.

Don't trust the finance guys. They take advantage of people with near predatory loan rates. If you are given an APR of over 10%, you are getting ripped off.

Butte Dodge service department is easy to schedule with, on time, and affordable. Jessica Beck, was very professional, knowledgeable, and helpful with the service of my 2022 RAM 3500!!!

Great, timely service. Service Manager Mark H. does a great job.

Love the service department. Easy to schedule an oil change. Always answer my questions. Very knowledgeable, give my car a good inspection every visit, and let me know if there is an issue.

Always an awesome experience and very dependable service with Butte Dodge wouldn’t go anywhere else

I have gone here for the last 5 years and have always had amazing service. The mechanics are always thorough and Jessica and Jennifer (Jenn) who do the clerical work are absolute superstars. I look forward to getting work done on my car because of the care and customer service this team provides. They are all amazing and I can’t thank them enough. Here’s to another 5 years of being their client!

The Service department was outstanding the one girl that helped me and the other girl was great too but the one that helped me was absolutely fabulous. Talk to me about things got me going. It was great. Kudos to those guys have her work both of those girls. God bless and keep doing what you’re doing. That’s great cause that’s what people want.

Butte Auto has always treated me right. Fast friendly service, that's why I keep going back.

They do a great job and very nice people.

Great service and very convenient! Jennifer and Jessica are always willing to work with my crazy schedule. Their detailing service is top notch!

Service department is extremely friendly and helpful. Quick response time and updates throughout the service. Would recommend to anyone with a Ram or Dodge.

I bought my 2024 subaru crosstrek here. Straight shooters.

way better than tire shops

Jessica delivered, quick and thorough service, will be back for the next service for sure!

Another great experience at ButteAuto! Jessica and the service technicians got the truck in for a diagnosis and a couple of hours later it’s good as new! Thanks, ButreAuto. We’ll be back!

Service Advisor Jennifer is outstanding.You call she sets appointment and it is completed.Jennifer calls when vehicle done and goes over the work completed.5 Stars to Service Dept.

Excellent service and repair times. Helpful staff and technicians are trustworthy!

Courteous and professional service. Good shuttle or wait service. My preferred place to take my Pacifica.

Working with Jennifer in service always a great experience!!

I travel a lot for work and sometimes need to take my Subaru to dealerships out of town. Those experiences give me greater appreciation for the exceptional knowledge, solutions-based performance and customer service of the Butte Subaru team.

What a great experience! Our salesmen Kody, is the epitome of a great salesmen. He was knowledgeable, patient and great to do business with. Robby the sales manager was great to deal with as well! The whole experience was exceptional. They had the vehicle right up front when we pulled up, before we arrived. The whole experience from test drive to finance was simple and quick. Finance was the most simplistic experience I have ever encountered with a dealership. Lots of warranties to choose from! I highly recommend Butte Auto!

The mechanic did an incomplete job with my vehicle. I returned it to get the job done and they took care of all my issues the second time around. Counter help is great, mechanic did good to the second time

Thank you guys so much for everything. I appreciate your honesty, and efficiency. Always a pleasant experience getting my truck worked on here. I can't thank you enough.

Always very nice. Would recommend.

Service was awesome to work with. Did a great job.

Excellent job on my truck great customer service,fast

Good communication. Had issues during last service that were solved in a timely manner. Have used them repeatedly for the service on a Jeep Cherokee and still plan to use them.

Good service. No waiting, dealership was clean.

Before buying from here hit lowest there are literally 15 1 star reviews for this dealership that means there is a 20% chance you will have a 1 star experience. Thats not a gamble I should have taken but I did. Guess what the reviews were true - Very Poor experience. I am a fellow dealer and I bought a car from butte auto and there was severe undisclosed paint damage. Their sales rep Anthony told us that the car had and I quote "no issues" Their internal investigation means absolutely nothing they said they don't care that the car wasn't as advertised their cars are sold "as is and customer satisfaction is besides the point" this is a direct qoute from management

Part replaced regarding engine light on was down quickly and a bit under quote.